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Customer Centricity

Organic Growth

Sales Effectiveness

Revenue Management

Business Model Management

You checked your vehicle’s alignment, but is your organization aligned on how it creates differential customer value?

2021-05-26T04:02:10+00:00Customer Centricity, Leadership|

by David Youland, Luminas Senior Consultant Alignment (Noun) arrangement in a straight line, or in correct or appropriate relative positions. "the tiles had slipped out of alignment" the act of [...]

Six Building Blocks for Revitalized B2B Marketing and Sales

2021-05-11T23:07:08+00:00Business Model Management, Customer Centricity|

by Matt Egol and Anil Khurana COVID-19 has forced companies to leverage digital experiences rather than rely on traditional face-to-face models of engagement, but the change requires ramping up investments and reimagining operating [...]

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