The Best Way to Learn as an Executive? Assume You Know Nothing.
Executives in growth companies need to be constantly learning, and the best way to do that is to develop a beginner's mindset. a note from Luminas Founder & CEO, D. [...]
Time for a Customer Centricity Checkup?
written by D. Keith Pigues Winning with your customers is not an isolated project or initiative. In order to truly win, you need an ongoing partnership with your customers – [...]
4 Types of Basic Value Propositions
Align your business model to the real reason customers buy from you, rather than somebody else. originally published by Inc. (Geoffrey James) A "value proposition" is the reason that your [...]
Top 12 Questions You Should Ask to Create a Winning Customer Strategy
from D. Keith Pigues, Founder and CEO, Luminas At Luminas, we often ask the question, "Is your customer's business at the center of your business?" This is typically met with [...]
What it Takes to Win with Customers
Differentiating Your Company from the Competition to Accelerate Growth written by D. Keith Pigues Amazing things happen when an organization begins to think first about how it [...]
Woofin’ with LUMI, Making Confident Pricing Decisions
Luminas CEO and Founder, D. Keith Pigues, and Kevin Mitchell, President of the Professional Pricing Society, talk all things pricing on this episode of Woofin' with LUMI. As companies manage [...]
Why We Lose (part 1): Customer Segmentation
from D.Keith Pigues When I co-authored Winning with Customers: A Playbook for B2B (Wiley & Sons) nearly a decade ago, selecting Why We Lose as the title [...]
Confident Buyers Are Loyal Ones
a note from Luminas How can you help your customers make confident buying decisions? Take the time to understand their business. When you make the effort to put your customers' [...]
6 Steps For Improving Leadership Alignment
a note from Luminas Founder & CEO, D. Keith Pigues A lot has changed in the business environment, and with your customers or clients. In order to set growth priorities [...]
Woofin’ with LUMI, Customer vs. Company-Focused Strategy
In this premier episode of Woofin' with LUMI, our CEO and Founder D. Keith Pigues and Dave Youland, Senior Consultant and Assistant Professor at Southwestern College dive deep and discuss their [...]