Customer Value Creation. If Not Now, When?
from D. Keith Pigues, Founder and CEO, Luminas You and your team need to believe that now is the right time to win with customers. From our perspective, the time [...]
from D. Keith Pigues, Founder and CEO, Luminas You and your team need to believe that now is the right time to win with customers. From our perspective, the time [...]
written by D. Keith Pigues and originally published in the Los Angeles Times Many U.S. businesses have been idling since the first quarter of this year – they’re still running, [...]
B2B customer centricity authority proclaims that you can confidently plan for 2021 and know the answer to the question: “Do your customers make more money doing business with you?” [...]
by Matt Egol and Anil Khurana COVID-19 has forced companies to leverage digital experiences rather than rely on traditional face-to-face models of engagement, but the change requires ramping up investments and reimagining operating [...]